Accept
Online Appointment Requests 24/7
Your available schedule(s) can be
viewed online 24/7 by your customers. The online calendar will not
show time slots as available when another customer has submitted
an appointment request for that time, but you have not yet
confirmed it. Requests will remain on the web site until you
open the calendar on your computer so the software can download
them for processing. When the appointment calendar is open,
the software will automatically check the web site ever twenty
minutes to download appointment requests and upload any changes. |
Unique
Approach
Appointment Place has taken a
different approach to online
appointment scheduling by not maintaining a large database of
hundreds or thousands of appointment and client records from
hundreds or thousands of different businesses on the web site.
The software on your computer will automatically communicate
with your account on Appointment Place to upload the calendar
setup information, available schedules, and email messages. You
never have need to access the web site. You just conduct your
business using the software on your computer and let program
take care of the rest.
This accomplishes the following:
- It eliminates the need for IT
personnel to maintain the database.
- It simplifies the hardware
requirements.
- Your client's personal
information is not *stored on the web site, so there is
little chance of it being compromised.
- This allows us to operate with
much lower overhead so we make a practical online
appointment scheduling service available to even small
businesses for only $75.00 per year.
* Appointment request information
is only stored on the web site until you download it, after
which it is deleted. The appointment reminder file for advanced
and one day reminders, as well as the email message file
contains limited information. |
Program Setup
- Allow same day appointment requests or not.
- How far in the future available schedules are displayed.
- Minimum buffer for appointment requests (lead time).
- Number of days for advanced email reminder (in addition to one day reminder).
- Pass code if you want to limit who can request appointments.
- Calendar time increment.
- Whether to include requested services in email reminders.
- Seven different email messages.
- You can choose to receive backup email notification of appointment requests.
- You can choose to receive a text message when appointment requests are made.
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Personnel Setup
- Note about services provided
displayed on calendar.
- Color of personnel's
appointments on calendar.
- How much time between
appointments for each personnel.
- What services are provided by
each personnel.
- Maintain bi-weekly work
schedule.
- Enter days off, days on
(alternate schedule by day) without changing bi-weekly
schedule.
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Station Setup
- Enter stations (ex. styling
chair, massage table, room, etc needed by personnel to
provide service.
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Resource
Setup
- Note about services available
displayed on calendar.
- How much time between
appointments by each resource.
- What services are available by
each resource.
- Maintain bi-weekly work
schedule.
- Enter days not available, days
available (alternate schedule by day) without changing bi-weekly
schedule.
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Service Setup
- Enter services, time and fee.
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Appointment
Calendar
- The appointment calendar is
maintained on YOUR computer, NOT on the Internet.
- Your computer communicates
with your account on AppointmentPlace.com to upload your
setup, personnel, resources, and available schedules so that
your clients can request an appointment on-line.
- Your computer communicates
with the web site throughout the day to download appointment
requests and upload email messages and new schedules as
appointments are added, changed, or deleted.
- The appointment calendar
notifies you when appointments requests have been downloaded
and you process the requests while you are using the
appointment calendar.
- As you process the requests,
you can Accept, Decline with Email Message, Decline without
Email Message or Skip for Now.
- You can alter the day and time
of the appointment request if needed.
- Customer receives email for
request acknowledgement, confirmation, cancellation,
rescheduling, decline, as well as advanced appointment
reminder, and one day reminder.
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